WE SUPPORT OUR CLIENTS 24/7/365
SUPPORT AROUND THE CLOCK
All Our platforms, the FREE reseller hosting program, the cPanel reseller program Shared Hosting vps and Dedicated Hosting programs, are backed up with quality support service that works for you round the clock.
We provide assistance through a variety of support channels with the sole purpose of ensuring for you – as a web hosting reseller – a user-friendly and secure working environment.
Hostrina Kenya’s support services are available 24 hours a day, 7 days a week, 365 days a year and are provided by experienced free support teams.
For the various questions that may arise we have prepared an abundance of helpful knowledge base articles in your Control Panel, which will give you valuable advices and guide you through the right steps to increase your reseller income.
–Ticketing system & Email
The resellers, All server customers and shared hosting clients have to log into their Billing Manager from the main menu on top. Customers can also send an email to firstname.lastname@example.org and a support ticket is created Automatically
08.00 AM – 06.00 PM GMT/KENYA
Live Chat operators can save you a lot of time. Only extraordinary questions or suggestions will be forwarded to the team supervisor and will require more time for response.